This training workshop is a memorable exploration of supervisory skills.

Participants experience first-hand through a game simulation the fundamental supervisory skills:

Guiding the Work: Taking the direction of the organization and translating it into actionable plans for the work group.
Organizing the Work: Assigning people, equipment, and tasks to meet work goals.
Developing Your Staff: Actively working to increase the skill level of each employee being supervised.
Managing Performance: Removing the obstacles to better performance so employees can meet their own and the organization’s objectives.
Managing Relations: Developing and maintaining good relationships with other groups so that the supervisor’s employees and the organization meet their goals.

Learning Outcomes Include:

Learn the 5 fundamental supervisory skills
Practice the 5 skills in an engaging “live” group project
Receive direct feedback on skill strengths and weaknesses
Understand the challenges of being a supervisor
Determine which skills one can apply to be more effective on the job

Each participant will receive a workbook.

For independent learners: See our online management courses. These e-learning self-study programs integrates readings with audio/video, interactive exercises, assessments, and internet links and references for an enjoyable and rewarding learning experience available anytime and anywhere via the internet. Click here

Being promoted to manager can be exciting...and challenging! Management is a completely different skill set than any job leading up to the position of manager. This workshop covers the necessary skills to thrive in this transition:

Effective delegation,
Coaching employees,
Strategic planning,
Developing trust, and
Why personal development is critical to success.

Goals include:

Clarify role as a manager
Avoid common pitfalls of new managers
Anticipate changes that accompany the new role as manager
Utilize trust, intuition, and failure as management tools
Implement effective strategic planning
Delegate effectively
Motivate employees

Participants will receive a workbook.

For independent learners: See our online management courses. These e-learning self-study programs integrates readings with audio/video, interactive exercises, assessments, and internet links and references for an enjoyable and rewarding learning experience available anytime and anywhere via the internet. Click here

Conflict happens. Whether between individuals or teams, at some point, conflict will arise and need to be addressed. Resolving conflict doesn't have to be a negative experience. In fact, managing conflict can be a catalyst for positive change. This workshop explores various work relationships and their impact on the employee, how business relationships can be managed to avoid unnecessary conflict, how to use effective resolution steps when conflict occurs, and how to deal with difficult people when managing conflict.

Goals include:

Recognize your network of relationships at work and your part in them
Positively manage business relationships to avoid unnecessary conflict
Use effective conflict resolution steps when conflict occurs
Deal with difficult team members

Participants will receive a workbook.

Goals include:

Implement a five-step process for giving effective feedback
Choose language that conveys the specific results you want
Support your message with appropriate body language
Implement the three keys to receiving feedback
Avoid defensive reactions when receiving feedback
Evaluate feedback and determine its importance and validity

Please Contact us for more information on this Training

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This workshop covers how to engage your meeting participants so they participant in the meeting. This training program is an highly interactive.

Participants will learn and use lots of easy-to-use meeting tools that will greatly enhance meeting involvement. They will:

Create a more collaborative focus in meetings
Declare independence from the drain and drudgery of meetings
Get more ideas and better decisions in less time
Reduce the need for more meetings
Ensure meetings actually result in agreement and action
Get meetings to start and end well, and
Make meetings more collaborative

The result is the trainees to learn to have meetings where attendees will not feel it is a waste of time, and may actually enjoy going to meetings (imagine!).

Topics covered are:

What makes good meetings good & bad meetings bad?
Obstacles to meeting effectiveness
Key attributes of a collaborative meeting
Meeting roles
The overall meeting process
How to create an agenda the is highly productive
Evaluating the meeting
How to set up the meeting room
Recording the meeting
Tools for creating engaging and collaborative meetings

Several workbook options available.

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This 4 Hour workshop provides participants with the practical step-by-step essentials and tools that will result in good sound delegation and resulting in effective task and project completion.

In 4 hours your staff will learn: 

WHY it is important to delegate

WHAT to delegate

WHO to delegate to

WHEN to delegate

HOW to maintain control of an assignment

WHERE delegation is appropriate

For more information click here

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