Request for Proposal, Booking and Information Form

For On-site Training

Name* Your Title Organization* Address City , State Zip Code Country Phone #* E-mail* * = required The 4 Hour Training I am interested in... (please click on the appropriate boxes): Customer Service Basic Customer Service Providing Great Cust Service Creating the Repeat Customer Dealing with Customers Dealing with The Angry Customer On The Phone How to Talk with Customers Telephone Courtesy CSR Skills Management and Supervisory Basic Management & Supervision The New Supervisor Applied Leadership Skills Coaching Your Employees for Retail Supervision Skills Meetings How to Prepare & Run Meetings Leading Engaging Meetings Communication Resolving Conflicts in the Workplace Giving & Receiving Feedback The Team Approach Other Hiring Success Delegation Human Resources Training Basic Human Resources Skills Hiring Success Health Preventing Back Pain Preventing Stress Preventing Computer Injuries Legal Prevention Sexual Harassment Valuing Diversity Other Positive Approach to Discipline Performance Appraisals Sales Training Sales Presentations That Work Sales Skills Overcoming Objections Negotiating Guerrilla Marketing in Action  Other Training Communicating for Understanding & Results Ethical Leadership Personality Types Cultural Translator Other Team Basic Teamwork Collaboration & Communication Building Effective Teams Communicating in Teams What type of training are you looking for?  Your key outcomes and goals for the training are... Number of expected participants Potential dates Tell us why your group needs the training (e.g. what stimulated the need to have training?) Tell us about your company and/or department Additional needs, comments, requests...   What information do you wish to have about 4 Hour Training?

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