STEP BY STEP: BEHAVIORAL INTERVIEWING

Participants will learn step-by-step techniques that will help them find the right candidate for your position. This behavioral interviewing program is a dynamic course that gives the participant the skills to make the best hiring decisions - and avoid costly problems. Participants will learn competency-based behavioral interviewing; focusing on the past and present behavior as the ideal forecaster of future performance. Your managers will learn how to.. Identify competencies to screen for Write behavioral-based questions Conduct an interview effectively Avoid legal pitfalls Evaluate candidates’ responses objectively Start new employees off on the right foot This workshop will give particpants the knowledge and tools to use immediately in their next interview. Result is that this workshop will equip your managers to have better interviewing skills which lead to better hires and a competitive edge for your organization. BOOK THIS PROGRAM I HOME I TOP OF PAGE

For independent learners: See our online HR hiring course. This e-learning self-study program integrates readings with audio/video, interactive exercises, assessments, and internet links and references for an enjoyable and rewarding learning experience available anytime and anywhere via the internet. Click here

DISCIPLINING EMPLOYEES POSITIVELY

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PERFORMANCE APPRAISALS

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SEXUAL HARASSMENT

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DIVERSITY

This workshop explores diversity in the workplace. It begins by examining the various aspects of diversity, defining diversity and exploring the elements of diversity that participant's personally bring with them. The impact of perception is examined. Stereotypes are identified and defused through an experiential exercise. Techniques to manage conflict successfully, communicate with respect, confront others who do not appreciate a diverse workplace and handling sensitive situations are covered. Goals Participants will be able to: Describe how diversity impacts the workplace Identify areas of common ground Identify techniques for effective communication Describe strategies for managing issues Develop an action plan Participants will receive a workbook. BOOK THIS PROGRAM I HOME I TOP OF PAGE

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